Book a free online skin consultation

Start your journey to skin health with a free video skincare consultation at Face Dr

We’re an award-winning online skincare clinic that offers free video skincare consultations, using professional, medical-grade products from a range of quality skincare brands. Our Skin Experts help people across the UK with their facial skincare concerns including acne, rosacea, pigmentation, ageing skin and more. All of our ongoing support and skincare reviews are free too! Why not scroll down to read our client reviews and see before and afters of real results?

Dr Langford and her team are proud to offer you high-quality medical-grade products, backed by science. We have deliberately chosen to partner with only a small number of brands that we believe in and have rigorously tested. After decades of first-hand experience, we know that our chosen brands deliver on visible results, cost-effectiveness and ingredient quality and for these reasons we will not compromise and recommend anything but the best skincare to our clients. Our Skin Experts will guide you on how best to take care of your skin but there's absolutely no obligation to purchase anything should you decide to go a different route with your skincare.

What to expect from your online skincare consultation

1. Simply choose a time that works for you and book your free 30 minute consultation.

2. You will be sent a video invite and your Skin Expert will join your video call at the time of your choice. (Don't worry, we'll also send you a reminder!)

3. Your Skin Expert will listen to your skin concerns, analyse your skin and will provide professional advice and discuss what products you will need to improve your skin.

4. We will pop your product recommendations into your Face Dr account so you can cherry pick which, if any, you'd like to purchase online at your leisure. Your Skin Expert will send you a detailed guide on how to use each product and in which order, too!

Book your free online consultation now

Expert care that delivers real results

Jayne suffered with debilitating flare-ups of painful cystic Acne Vulgaris. Initially, we simply started with the ZO Gentle Cleanser, ZO Complexion Renewal Pads and ZO Complexion Clearing Masque. This change was brought about in only six weeks, and it was the masque which exerted the most positive change in the skin. We then added ZO Daily Power Defense, ZO Daily Sheer SPF sunscreen and ZO Growth Factor Serum over the coming months, to maintain a healthy skin barrier, reduce inflammation and hydrate the skin.

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Expert care that delivers real results

Svetlana had significant melasma, seen here on the central forehead and cheeks in the left image. This resulted in a muddy or dull complexion. We prepared the skin for ZO treatment products, using the ZO Daily Skincare Program which contains fundamental ZO products: ZO Exfoliating Cleanser, ZO Exfoliating Polish, ZO Complexion Renewal Pads and ZO Daily Power Defense. The level of brightening this regime achieved in only six weeks is really amazing, and already so much of the hyperpigmentation had reduced. We are now progressing to a Brightening Program to complete the treatment including: ZO Brightalive Skin Brightener, ZO Retinol Skin Brightener and ZO Wrinkle & Texture Repair.

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Expert care that delivers real results

Evonne had long standing hyperpigmentation affecting the forehead and mid-cheek. She also had pigmented sun spots around the cheekbones. Evonne started with the ZO Fundamental Five to prepare the skin, and then we started her with the ZO Brightening Program & Texture Kit. These photos were taken only six weeks apart, after the brightening treatments to purge and blend the pigment. The key products used in this transformation were ZO Brightalive Skin Brightener, ZO Retinol Skin Brightener and ZO Wrinkle & Texture Repair.

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Expert care that delivers real results

Natasha had oily skin which was prone to breakouts, and this caused issues with texture, pores and post-inflammatory hyperpigmentation. We started with the ZO Daily Skincare Program to prepare the skin for more potent treatment products and these photos were taken only six weeks after starting this regime. We then progressed to the Brightening Program and Texture Repair kit by ZO Skin Health. This will lift and blend the remaining pigment and target and scarring in the skin.

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Expert care that delivers real results

Kirsty suffered with severe acne affecting the cheeks, chin and jawline. She started with the ZO Fundamental Five; ZO Exfoliating Cleanser, ZO Oil Control Pads, ZO Dual Action Scrub, ZO Daily Power Defense and ZO Daily Sheer SPF. We also added the ZO Complexion Clearing Masque to be used as a 15-minute evening mask or an overnight on-the-spot treatment. She is shortly going to progress to a Brightening program to lift the residual acne scarring and improve texture and tone.

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Expert care that delivers real results

Clare had hyperpigmentation due to sun damage, affecting most parts of the face, but particularly the outer edges and mid-cheek. Clare was also prone to breakouts on the cheek area. We used the ZO Brightening Program & Texture kit plus ZO Oil Control Pads. It made a huge difference to her skin texture, tone and luminosity. We have since added ZO Exfoliation Accelerator to complete the skin rejuvenation.

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Ready to get started?

Book your free video skincare consultation now.

Book now

Get to know your consultant

Take a moment to learn more about our Skin Experts, their qualifications, expertise and how they'll guide you in choosing the best skincare products to deliver visible, long-lasting results.

Meet the team
Get to know your consultant

Three simple steps to skin confidence

1. free consultation

1. free consultation

Book your video skincare consultation with our multi-award winning team.

2. your personal regime

2. your personal regime

Results-driven medical grade products delivered straight to your door.

3. skin confidence

3. skin confidence

Ongoing support from your dedicated skincare specialist.

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Skincare Consultation FAQs

How do I book my free video skincare consultation?


If you are brand new to Face Dr, simply click here, choose Free Video Skincare Consultation and enter a few of your details. It should take you no longer than a few minutes to book your consultation. If you are a returning client and would like a review appointment, you can do so by logging into your Face Dr account here.

How do I prepare for my online skincare consultation?

1. Check your internet connection - you need a mobile or WIFI internet connection to join your Face Dr video call, so make sure that's all working beforehand so you don't have any trouble joining.

2. Find somewhere quiet to take your call, with a bright light so that your Skin Expert can see your skin properly. It may also be beneficial to remove any makeup if you'd like us to take a look at your skin more closely.

3. Grab a pen and paper and jot down any questions you might have for us. You may want to write any hints and tips down during the call!

What can I expect during my video skincare consultation?

Your Skin Expert will ask you a number of questions about your concerns, medical history and current skincare routine - so if you need to prepare anything for us, do this in advance. We will then advise you of the best skincare regime for your skin, within your budget.

How much does a video skincare consultation with Face Dr cost?

Our skincare consultations and reviews are free of charge. Our advice to you, and guidance on your skin, is all free and we will guide you through your skincare journey every step of the way. There is absolutely no obligation to buy your skincare products from us if you decide our advice isn’t right for you.

Where do Face Dr ship to?

We have been helping people across the UK to get their prescriptive skincare products to them. We offer Video Skincare Consultations and Video Review Consultations to absolutely anyone who wishes to have one, across the UK, and as long as you live in the United Kingdom or have an address here that we can ship to, we will be able to post your products directly to you.

How can I reorder my skincare products?

New to us, but not to our skincare brands? Click on our ZO Skin Health Product Order Form here or the Obagi Medical Product Order Form here and we will post them straight to your door.

Do I need to remove my makeup before my consultation?

It's completely up to you. However, if you'd like a Skin Expert to take a good look at your skin, it may be better to remove your makeup first.