Is ZO Skin Health's Gentle Cleanser right for me?

Vanessa Gibbs


Cleansing is one of the most important steps in your skincare routine. A cleanser is the product that removes your make-up, breaks down dirt and oil and cleans your face to keep your complexion clear and skin healthy. Plus, the right cleanser can prime your skin to absorb the skincare products next up in your routine. But how do you know which is the right cleanser for you? 

Here at Face Dr, our team of skin experts have decades of experience in the industry. We’ve helped thousands of clients find the best products—including cleansers—for their skin type and concerns. One brand we recommend time and time again is ZO Skin Health. That’s because this brand actually delivers real results—and fast. ZO has a range of cleansers including the ZO Exfoliating Cleanser , ZO Hydrating Cleanser and the ZO Gentle Cleanser

How do you decide? Here, we’re going to dive into the ZO Gentle Cleanser to cover exactly what this product does and whether it’s right for you. Interested in seeing what ZO Exfoliating Cleanser is all about? We’ve covered that too. 

Looking to buy the ZO Gentle Cleanser online? If you’ve never used the product before, we offer free online skincare consultations where you can speak with one of our team. If you’re already a fan and looking to restock, you can complete our reorder form


Here’s what we’ll cover: 

  • What is the ZO Gentle Cleanser? 
  • When do I use the ZO Gentle Cleanser?  
  • How do I use the ZO Gentle Cleanser?
  • Who can use the ZO Gentle Cleanser?
  • How can I buy the ZO Gentle Cleanser?

What is the ZO Gentle Cleanser? 

Just like the name suggests, the ZO Gentle Cleanser is a gentle product option for cleansing the skin. It breaks down make-up, dirt and excess oil and unclogs the pores, all without stipping the skin of its natural oils. It’ll leave your skin clean, hydrated and soothed. 

Oat amino acids help to repair and revive the skin barrier—perfect for sensitive skin—while glycerin adds hydration. The cleanser also has botanical extracts to provide antioxidant protection from the sun, pollution and other things that take a toll on our skin. 

woman using gentle cleanser skincare product in mirror


When do I use the ZO Gentle Cleanser?  

You can use the ZO Gentle Cleanser twice a day, morning and night. In the morning, it’ll help to wake up your complexion and give you a healthy glow. In the evening, the cleanser will remove the day’s make-up and any debris that has built up during the day, so you can head to bed with clean skin. 

The cleanser will be the first step in your skin routine at both points of the day. So you should cleanse, then move onto your toner, serums and other products in your routine. 

How do I use the ZO Gentle Cleanser?

Apply a small amount of the product onto a damp face. Gently massage the cleanser into the skin for about 60 seconds before rinsing it off with warm water or a facecloth. 

In the evening, it can be beneficial to double cleanse, especially if you wear makeup. Simply cleanse once to remove makeup then cleanse again to get the maximum benefit. You can even do this with a clean cleansing cloth too. 

Face Dr top tip: Avoid using hot water when cleansing your skin. This can strip the skin of its natural oils, drying it out and leaving behind redness and irritation. Keep the water lukewarm instead. 

Who can use the ZO Gentle Cleanser?

Anyone can use the ZO Gentle Cleaner as it’s designed for all skin types. However, it’s especially great for those with sensitive or reactive skin who find an exfoliating cleanser—or one with harsh ingredients—too much for their skin.

If your skin is oily or combination, or you’re prone to breakouts and acne, you may find the ZO Exfoliating Cleanser a better option. This cleanser is gentle, too, so we recommend it to most of our clients.Those with very dry skin or eczema, however, should try the ZO Hydrating Cleanser instead. 

woman with clear skin looking in mirror

How much does the ZO Gentle Cleanser cost? 

ZO stockists aren’t allowed to share product prices online. The products contain highly concentrated active ingredients and you need expert advice to use them. So they’re prescriptive and therefore follow different rules to your average product found on the high street. To find out more, you can simply create a Face Dr account to access the ZO Skin Health prices online. 

How can I buy the ZO Gentle Cleanser in the UK?

You can’t just find ZO products on the high street—but that’s actually a good thing! ZO products contain a higher percentage of active ingredients, which is why they’re so effective. But this also means that you need to have a consultation with a skin expert before you can get your hands on the products. 

To make things easy, we offer free online skincare consultations you can do from the comfort of your own home. On a 30-minute video call, one of our skin experts will analyse your skin and ask about your exact concerns—be that acne, ageing, hyperpigmentation or simply keeping your skin clear and healthy. Armed with all this information, they’ll be able to recommend whether the ZO Gentle Cleanser is right for you, or whether you’d see better results with another cleanser—like the ZO Exfoliating Cleanser or ZO Hydrating Cleanser, for example. 

Plus, if you’ve got any other questions about skincare—from the best serums to which ingredients you should be using—our experts are on hand to help. They can even help you build an entire skincare routine from scratch to target your exact concerns. 

There’s never any obligation to buy. But if you do decide to go ahead with a purchase, we’ll send the products directly to your door, so you can start your new skincare routine straight away. 

If you’ve already used the cleanser before, you can fill in our reorder form to repurchase.


In summary 

Face Dr expert giving online skincare consultation


Do you have any more questions about the ZO Gentle Cleanser? Our experts are on hand to help. 

To make things even easier, you can sign up for a Face Dr account. Here, you’ll be able to review prices and order ZO products online with free delivery on orders over £75 or just £2.95 on smaller orders. You can check on your prescribed skincare routine and book a review with your dedicated skin expert. 

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